FAQs

We have warehouses in the United Kingdom, the United States, and Australia. The order will be sent from the corresponding warehouse in the country where the delivery address is located. If the corresponding warehouse is out of stock, you may not be able to purchase

By Sea ,By Air ,By courier, TNT , DHL, Fedex, UPS Etc. It is up to you .

After you place the order, we will ship the goods within 1-2 working days. The usual shipping time is 3-7 working days.

Sorry, we can't control the shipping risk, sometimes there are some delays in shipping due to accidents, please contact us and we will solve it right away.

Would you please check with your family and neighbors whether they received it or not? Or did you call courier for more details of delivery?

We take great care when processing orders to ensure that everything arrives in perfect condition. In the unlikely event that your order arrives and items are missing, damaged or incorrect, please let us know as soon as you can. Remember to quote your original order number when contacting us, and if possible include a few pictures. When an item arrives damaged, we will replace it free of charge.

The warehouse is out of stock, or the country where your receiving address is located is not in the distribution area. I'm sorry, because the product is sensitive, it only supports local delivery in Britain, the United States and Australia. Of course, if your demand for goods is large, you can contact us to ship from China

Sorry, the international transportation time is not stable, and the replenishment may not be timely. You can wait patiently or contact us by email, and we will notify you promptly after the arrival

Please e-mail us, and tell us about your market with MOQ for each order. We would send the competitive price list to you ASAP.